Thursday, May 13, 2010

Dear Time-Warner: Part 1

*Note: This is the first in what is sure to be a series of kvetches aimed at my cable provider, Time-Warner. I have chosen not to address all my complaints with this company at once, as it would be unreadably lengthy, and the sheer frustration of such a massive rant could conceivably cause one of my more important organs to burst through my flesh.

Dear Time-Warner,

Why, when I program you to record a show, do you automatically choose to record the non-high definition version of the broadcast? Why do you not even offer me a choice between the hi-def and the non-hi-def versions? Why are your non-hi-def channels even available to me for viewing/recording purposes? What viewer, given the option of watching hi-def channels, would ever, ever watch the same channel in non-hi-def? Why, in this day and age, do I have to teeth-grittingly sit through the dozen network shows I've programmed you to record a season pass of, knowing that there is a crisper, more watchable version of them available that I'm not seeing? Why do you do this to your loyal subscribers?

That's all for now,

KK

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